Voice over IP is a term for delivery of voice in digital packets over the TCP/IP protocol; the Internet protocol. Today, almost everything related to computer connectivity is using TCP/IP(IP for short) to communicate. Companies that have been installing, designing and supporting IP networks for the last 10 or more years have developed expertise and experience needed to deliver IP convergence solutions. Becoming an IP-Tel Authorized Solutions Provider requires extensive investments in demo systems, IP-Tel training for engineers and technicians and specialized troubleshooting tools. Few companies are qualified to make recommendations or to perform an installation. Selecting a networking company to deliver a dependable and feature rich VoIP system should always be about experience and ability to deliver Return on Investment.